Deposit & Withdrawal – Payment Methods, Limits & KYC
Managing funds should be straightforward. This deposit and withdrawal guide explains the available payment methods, transaction requirements, verification steps, limits and support process for users of the platform.
Whether you are adding funds to your account or requesting a withdrawal, checking your payment details and completing the required verification can help reduce avoidable transaction issues.
Deposit Methods
The platform may provide several payment options for adding funds, depending on availability and account eligibility. Users should select a payment method displayed inside their account and follow the instructions shown at the time of the transaction.
UPI Payments
UPI is a commonly used digital payment method in India. Depending on availability, users may be able to make deposits through supported UPI services such as:
Google Pay
PhonePe
Paytm
Other supported UPI applications
Before confirming a payment, check the payment details displayed on the transaction page and make sure the amount is correct.
Bank Payments
Bank-based payment methods may include net banking and other supported banking channels. Availability can depend on the account, payment provider and current transaction options.
Users should enter accurate banking information and retain the transaction reference for future payment queries.
Debit and Credit Cards
Supported debit or credit cards may be available as an additional funding method. Card availability can vary, so users should check the payment options presented within their account before starting a transaction.
E-Wallets
Selected digital wallets may also be available for deposits or withdrawals. Users should use only the wallet methods shown through the authorised payment interface and verify the account details before confirming a transfer.
How to Make a Deposit
Adding funds generally involves the following steps:
1.Sign in to your account.
2.Open the Deposit or payment section.
3.Select an available payment method.
4.Enter the required amount.
5.Check the payment information carefully.
6.Complete the transaction through the selected payment provider.
7.Keep the transaction reference or payment confirmation.
A deposit may require additional verification if the payment provider or account security process requests it.
Deposit Limits
Minimum and maximum deposit amounts can depend on the payment method and the limits currently displayed in the account.
The currently stated minimum deposit is ₹100, subject to applicable payment-method restrictions and any account-specific conditions.
Users should always check the transaction screen before making a payment because available limits can change.
Withdrawal Methods
Withdrawal options depend on the payment methods and payout channels available to the account.
Depending on availability, users may see options such as:
- Bank transfer
- UPI
- Supported digital wallets
- Other available payment channels
The withdrawal method displayed in the account should be used rather than sending payment information through unofficial channels.
How to Request a Withdrawal
A typical withdrawal process includes:
- Sign in to your account.
- Open the Withdrawal section.
- Select an available withdrawal method.
- Enter the requested withdrawal amount.
- Provide or confirm the required payment details.
- Complete any requested identity or KYC verification.
- Review the withdrawal information.
- Submit the request.
- Save the transaction or withdrawal reference.
The request may remain pending while account, payment or identity checks are completed.
Withdrawal Verification and KYC
Identity verification may be required before a withdrawal can be processed. KYC procedures can involve checking account information and identity or payment details.
Users should provide accurate information and ensure that the payment account being used is permitted under the applicable account terms.
If additional documents or information are requested, users should submit them only through the authorised verification or support channel.
Withdrawal Limits
The minimum stated withdrawal amount is ₹1,000, subject to the applicable payment method, account conditions and current transaction rules.
Maximum withdrawal amounts, frequency limits and other restrictions may vary. Users should review the withdrawal screen and applicable terms before submitting a request.
Withdrawal Processing
After a withdrawal request is submitted, it may pass through several stages:
Request submitted → Account verification → Payment review → Approval → Payment processing → Funds received
Processing time can vary according to the selected payment method, verification requirements, payment provider and transaction status.
A pending transaction does not necessarily indicate a failed payment. Users should first check the transaction status in their account before submitting another request.
Why Can a Withdrawal Be Delayed?
A withdrawal can require additional processing when:
- KYC verification is incomplete.
- Account information needs to be checked.
- Payment details are incorrect.
- The selected payment method is unavailable.
- A transaction requires additional security verification.
- The payment provider is processing the transfer.
- The account has not met an applicable withdrawal requirement.
If a transaction remains pending beyond the expected processing period, users should contact customer support with the relevant transaction reference.
Failed or Reversed Transactions
If a deposit or withdrawal does not complete successfully, users should first check the transaction status and payment history.
For a failed deposit, avoid making repeated payments until the original transaction status is clear. If money has been debited but the account balance has not been updated, keep the payment reference and contact customer support.
For a failed or reversed withdrawal, check whether the amount has returned to the account and review the reason shown in the transaction history.
Payment Transaction Status
Users should retain important transaction information such as:
- Transaction ID
- Payment reference number
- Transaction date
- Transaction amount
- Payment method
- Withdrawal reference
- Relevant confirmation message
These details can help customer support identify a payment issue more efficiently.
Customer Support for Payment Issues
Customer support can assist with payment-related questions involving deposits, withdrawals, verification and transaction status.
When contacting the support team, provide the relevant transaction reference and a clear description of the issue. Do not share passwords, OTPs, PINs or other confidential authentication information with anyone claiming to provide payment assistance.
For account security, use only the official support channels provided through the authorised platform.
Payment Security
Users should take basic precautions when making online transactions:
- Use the authorised payment interface.
- Check the recipient or payment details before confirming.
- Never share an OTP, password or PIN.
- Keep transaction references for your records.
- Avoid sending funds to payment details received from unknown sources.
- Check the account transaction history after completing a payment.
- Contact support through the recognised support channel if something appears unusual.
Payment availability and processing are subject to the applicable payment provider and account terms.
Deposit vs Withdrawal
| Feature | Deposit | Withdrawal |
|---|---|---|
| Purpose | Add funds to an account | Request funds from an account |
| Common Methods | UPI, banking, cards, e-wallets | UPI, bank transfer, supported wallets |
| Verification | May be required | KYC or additional verification may be required |
| Transaction Reference | Recommended to retain | Recommended to retain |
| Processing | Depends on payment provider | Depends on verification and payment provider |
| Support | Available for payment issues | Available for withdrawal and payment-status queries |
Responsible Payment Management
Users should only deposit amounts they can afford to lose and should consider their own financial circumstances before participating in betting or gaming activities.
Set personal spending limits where available and avoid chasing losses. Users should also review the applicable terms, responsible gaming information and local legal requirements before using any betting or gaming service.
Payment Information Checklist
Before making a deposit or withdrawal, check:
Correct payment method selected
Correct transaction amount entered
Payment details verified
KYC information completed where required
Transaction reference saved
Account transaction status checked
Official customer support used for unresolved issues
Important Payment Notice
Payment methods, limits, verification requirements and processing times can change. Always check the information displayed in your account and the applicable terms before initiating a transaction.
18+ where applicable. Gambling involves financial risk. Participate responsibly and follow the laws and regulations applicable to you.